Support

and maintenance

To make sure that your project is running smoothly and questions are answered when you need them to be.

Support

What can we help you with?

Drutek offers both adhoc and pre-paid support packages for Laravel and Drupal based projects.

These sites can either be hosted on your own hosting provider, or we can take over and provide a fully maintained service so that you can concentrate on other important matters in your business.

Services

We support a variety of applications listed below.

Support arrangements are available via retainer or adhoc. With retainer arrangements we offer a discounted rate and an SLA response time of as low as 2 hours on some packages.

Drupal

We are able to support both Drupal 7 and 8. We are able to provide a bespoke maintenance package which could include

  • Drupal core updates
  • Drupal 6 and 7 migration to 8
  • Drupal contributed module updates
  • Custom code troubleshooting*
  • Additional development on existing sites.

*Custom code troubleshooting and debugging is only available on a pay as you go basis.

Laravel

We currently are able to support Laravel 5 based applications.

  • Composer package updates
  • Troubleshooting and debugging
  • General questions and updates
  • Provide advice and assistance with implementation of new features

WordPress Support

  • Ensure site is fully up to date with the latest version of wordpress core and plugins
  • Provide advice and assistance with new features.

Shopify Support

  • We offer premium support for shopify store owners which includes techincal support and assistance.
  • Provide advice and assistance with new features.

Get in touch

Please contact us for a bespoke package to suit your support needs.

Drutek

tel: 0161 818 6744